Water Heating Innovation: Meeting Customer Demands in a Changing Industry

Supporting Customers

Manufacturers must remain committed to providing customers with a wide range of options to meet their needs and preferences. This includes offering products in various sizes, configurations and efficiency levels, ensuring that there is a solution for every application and budget. To stay ahead of the curve, companies should monitor industry trends, participate in regulatory discussions and invest in the research and development of new products and features. This approach allows manufacturers to anticipate future needs of their customers and develop products that meet the evolving demands of the market.

The commitment to customer support also extends beyond product development as manufacturers continue to provide technical support, training and educational resources. By empowering industry professionals with the knowledge and tools they need, manufacturers can ensure that their products are installed and maintained correctly, maximizing performance and customer satisfaction.  

Through A. O. Smith University, professionals can access live training courses that allow them to stay up-to-date on changing technology. Similarly, LochinvarU offers on-demand educational resources for both in-depth training and in-the-field quick tips. The mission of educational offerings like these is to equip HVAC professionals with the expertise to understand, install and maintain the latest water heating technologies.

Looking to the Future

The water heating industry will continue to change, driven by customer demand, technological advancements, shifting market trends and more. Manufacturers must remain at the forefront of these developments with a common goal of supporting industry professionals and consumers as they navigate this evolving landscape.